Welcome to City of Irving's Utility
Before we begin your new request for service, we need to gather some basic information about the type of account and services you need. Then we will gather some personal identification information and service location details needed to submit your service order.
Next, the information you provide will be reviewed by one of our Customer Service Representatives and your work orders will be entered. If for any reason we cannot fulfill your request promptly, someone will contact you immediately with follow-up questions or additional information.
Please allow 1-3 business days to process your request.
Let's get started...
Items marked with asterisk (*) are required fields.